Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of Dugukbot (the “Chatbot”), a chatbot service provided by (dugukbot.com), the dugukbot.com site.
The dugukbot.com site is owned, managed, and coded by frag.co.uk, based in the United Kingdom.

This website and its associated ChatBot are not affiliated, endorsed, or sponsored by Twitch Interactive, Inc. or its affiliates.

By using the Chatbot, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using the Chatbot.

1. Subscription and Pricing

1.1 Subscription Fee: By using the Chatbot, you agree to pay the subscription fee as specified on the subscription page.

1.2 Quota: The subscription includes a monthly quota interactions. Additional interactions may incur extra charges, as outlined on the subscription page.

1.3 Currency: All subscription fees are in British Pounds (GBP) and are exclusive of any applicable taxes.

2. User Conduct

2.1 Compliance: Users must comply with Twitch’s Terms of Service and Community Guidelines, in addition to the terms provided by OpenAI, and these Terms.

2.2 Abuse: You may not use our Services for any illegal, harmful, or abusive activity. For example, you may not:

  • Use our Services in a way that infringes, misappropriates or violates anyone’s rights.
  • Modify, copy, lease, sell or distribute any of our Services.
  • Attempt to or assist anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
  • Automatically or programmatically extract data or Output (defined below).
  • Represent that Output was human-generated when it was not.
  • Interfere with or disrupt our Services, including circumvent any rate limits or restrictions or bypass any protective measures or safety mitigations we put on our Services.
  • Use Output to develop models that compete with OpenAI.

3. Intellectual Property

3.1 Ownership: The dugukbot.com site retains all rights, title, and interest in and to the Chatbot, including any intellectual property rights.

3.2 User Content: Users grant the Chatbot and associated platforms a license to read and use their content and chat messages, for the purpose of providing the Chatbot services.

4. Privacy

4.1 Data Collection: dugukbot.com may collect and process certain user data as outlined in the Privacy Policy.

4.2 Data Security: dugukbot.com will take reasonable measures to protect user data, but users are responsible for their account security.

4.3 GDPR Compliance: dugukbot.com complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 in its processing of user data. For more information, please refer to our Privacy Policy.

5. Limitation of Liability

5.1 Disclaimer: The Chatbot is provided “as is,” and dugukbot.com makes no warranties, expressed or implied, regarding its accuracy, reliability, or suitability for a particular purpose.

5.2 Limitation: In no event shall dugukbot.com be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of the Chatbot.

6. Termination

6.1 Termination: dugukbot.com reserves the right to terminate or suspend access to the Chatbot at its discretion, with or without notice, for any reason in accordance with applicable UK law.

7. Changes to Terms

7.1 Modification: dugukbot.com reserves the right to modify these Terms at any time. Users will be notified of significant changes.

8. Governing Law

8.1 Applicable Law: These Terms are governed by and construed in accordance with the laws of England and Wales.

8.2 Jurisdiction: Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By using the Chatbot, you acknowledge that you have read, understood, and agree to these Terms and any future modifications.

9. Consumer Rights

9.1 Consumer Protection: Nothing in these Terms shall affect the statutory rights of consumers under applicable UK consumer protection laws.

10. Reliance on External Platforms

10.1 Service Dependencies: dugukbot.com relies on external platforms, including but not limited to Twitch and OpenAI, to provide its services.

10.2 Platform Availability: dugukbot.com cannot guarantee continuous and uninterrupted access to the Chatbot due to potential downtime or technical issues on third-party platforms.

10.3 Limitation of Liability: dugukbot.com shall not be held liable for any disruptions, outages, or issues arising from the unavailability or malfunction of Twitch, OpenAI, or any other external platform.

10.4 No Control Over Platforms: dugukbot.com has no control over the maintenance, operation, or policies of Twitch and OpenAI. Users are encouraged to review the terms and conditions of these platforms for additional information.

10.5 User Responsibilities: Users acknowledge and agree that dugukbot.com is not responsible for any consequences resulting from the unavailability or performance issues of external platforms.

10.6 Service Suspension: In the event of prolonged unavailability of external platforms, dugukbot.com reserves the right to suspend or limit access to the Chatbot until normal service is restored.

11. Fair Usage

11.1 Purpose: The chatbot is intended for reasonable and fair use by its subscribers.

11.2 Prohibited Activities: Users agree not to engage in any of the following activities, which are deemed as unfair usage:

11.2.1 Excessive Requests: Generating an excessive number of requests to the Chatbot, leading to a disproportionate load on the service.

11.2.2 Misuse: Using the Chatbot for any unlawful, fraudulent, or malicious purposes.

11.2.3 Automated Interactions: Employing automated scripts, bots, or any other automated means to interact with the Chatbot.

11.2.4 Resale or Commercial Use: Reselling or commercially exploiting the Chatbot or its services without explicit written consent from [Your Company Name].

11.3 Monitoring: We reserve the right to monitor usage patterns and take appropriate action, including, but not limited to, restricting access or terminating accounts, in cases of unfair usage.

11.4 Notification: Users engaging in activities considered as unfair usage may be notified and given an opportunity to rectify their behaviour before any action is taken.

11.5 Discretion: Determination of unfair usage is at the sole discretion of dugukbot.com.

11.6 Modification: dugukbot.com may modify the fair usage policy at any time.

11.7 Reporting: Users are encouraged to report any suspected unfair usage by contacting dugukbot.com through the provided channels.

11.8 Consequences: Violation of the fair usage policy may result in suspension or termination of access to the Chatbot without prior notice.

If you have any questions or concerns, please contact us using the contact page or email dugukbot@dugukbot.com

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